Check that your Continuous Glucose Monitor (CGM) works with GotCGM:

Freestyle Libre 2/3+ via LibreLinkUp

Dexcom G6/G7 via Dexcom Share/Follow

If you have a CGM that is NOT listed above, then GotCGM will not work for you, unless that other CGM is writing your readings into Apple Health (AH) or Google Health Connect (GHC). If that’s the case, then GotCGM can fetch those readings from AH/GHC.

A special note about Stelo by Dexcom and Lingo: these CGMs are not supported by GotCGM. While they can write your readings into AH and GHC, there is a time-delay of about 15 minutes. Since GotCGM is all about enabling real-time displays, the 15 minute delay makes these CGMs unusable for our purposes.

Then, find your LibreLinkUp or Dexcom Share username and password.

Try signing out and back in to the LibreLinkUp mobile app. If you can do that successfully and see your own data, then you’ll know you have the correct username and password.

Try signing out and back in to the main G6/G7 mobile app on your phone, OR sign in to Dexcom Clarity. Use the username and password that successfully signs you in to either of those.