Contact Us

We’re here to help! If you have any questions about GotCGM™, need support, or want to provide feedback, please don’t hesitate to reach out.

Before You Contact Us

Please check our Frequently Asked Questions (FAQ) page first – you might find the answer you’re looking for there!

You can also check our System Status page to see if there are any known service issues.

When Contacting Support

To help us assist you more quickly, please include:

Your device type (iPhone, Android phone, Apple Watch, Samsung Galaxy Watch, etc.)
Your operating system version
The GotCGM™ app version (found in app settings)
Which CGM system you’re using (Dexcom G6, G7, Libre 2, etc.)
A detailed description of the issue or question
Any error messages you’re seeing

We look forward to hearing from you!

Email Support

For general inquiries, support requests, or feedback about GotCGM™:

Email: help@gotcgm.com

Mailing Address

Gluroo Imaginations, Inc.
2261 Market Street #10346
San Francisco, CA 94114
USA

Response Time

We typically respond to support requests within 1-2 business days. For urgent issues, please include “URGENT” in your email subject line.